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Anyone know how to fix the bug? Game crash for example in Level 0.

Posted: Fri Aug 12, 2022 10:16 am
by luckyjoker
Hi!

Anyone know how to fix the bug? Game crash for example in Level 0.

Faulting application name: rocksndiamonds.exe, version: 0.0.0.0, timestamp: 0x00000000
Faulting module name: rocksndiamonds.exe, version: 0.0.0.0, timestamp: 0x00000000
Exception code: 0xc0000005
Error offset: 0x000000000008a0dd
Faulting process ID: 0x16d8
Faulting application start time: 0x01d8ae33bcc1a724
Faulting application path: C:\Games\Rocks'n'Diamonds\rocksndiamonds.exe
Faulting module path: C:\Games\Rocks'n'Diamonds\rocksndiamonds.exe
Report ID: 484c3aed-11db-4094-b792-a81f45757383
Full name of the faulty package:
Application ID relative to the faulty package:

Name der fehlerhaften Anwendung: rocksndiamonds.exe, Version: 0.0.0.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: rocksndiamonds.exe, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000008a0dd
ID des fehlerhaften Prozesses: 0x16d8
Startzeit der fehlerhaften Anwendung: 0x01d8ae33bcc1a724
Pfad der fehlerhaften Anwendung: C:\Spiele\Rocks'n'Diamonds\rocksndiamonds.exe
Pfad des fehlerhaften Moduls: C:\Spiele\Rocks'n'Diamonds\rocksndiamonds.exe
Berichtskennung: 484c3aed-11db-4094-b792-a81f45757383
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Re: Anyone know how to fix the bug? Game crash for example in Level 0.

Posted: Fri Aug 12, 2022 3:38 pm
by Holger
Which version of the game (see under "info screen -> version", or in the title bar) are you trying to play, and which version of Windows do you use?

Re: Anyone know how to fix the bug? Game crash for example in Level 0.

Posted: Fri Aug 12, 2022 3:50 pm
by luckyjoker
Hello!

4.3.2.0 & Windows 10 Professional. Game run a as Administrator.

Re: Anyone know how to fix the bug? Game crash for example in Level 0.

Posted: Sat Aug 13, 2022 10:09 am
by Holger
This is very strange, and I think I haven't got any similar bug reports so far.

Does the crash always happen at the same point in the game, for example, directly after starting the game, or somewhere during gameplay, or in the menu? That is, can you see any pattern in when the game crashes for you?

Have you tried re-installing the game? For Windows, there is both an installer ("setup.exe" style) version, and a simple Zip archive version which you can simply extract to whatever directory you like. Both should work equally well. (They are available for 64-bit and 32-bit versions of Windows, but I assume that you have a 64-bit system.) You do not need Administrator rights to either install or run the game.

Re: Anyone know how to fix the bug? Game crash for example in Level 0.

Posted: Sun Aug 14, 2022 12:24 am
by luckyjoker
"directly after starting the game" -> Yes

And yes, it is reinstalled.

Re: Anyone know how to fix the bug? Game crash for example in Level 0.

Posted: Sun Aug 14, 2022 11:50 am
by filbo
Not only don't need Administrator, but, you should not run things as Administrator if you can possibly avoid it. I would be deeply suspicious of any game that demanded to be run as Administrator.

Your error message shows:

C:\Games\Rocks'n'Diamonds\rocksndiamonds.exe

Can you show a simple DOS directory listing of that? Start the command line (Windows+R, type cmd, Enter). Run:

dir C:\Games\Rocks'n'Diamonds\rocksndiamonds.exe
dir C:\Spiele\Rocks'n'Diamonds\rocksndiamonds.exe

(whichever one it is)

Show screenshot.

Re: Anyone know how to fix the bug? Game crash for example in Level 0.

Posted: Sun Aug 14, 2022 12:21 pm
by luckyjoker
Command line: C:\Spiele\Rocks'n'Diamonds\rocksndiamonds.exe works.
Without: Works. I have the error no longer. No changes are made from me.

Re: Anyone know how to fix the bug? Game crash for example in Level 0.

Posted: Sat Aug 20, 2022 12:50 am
by filbo
You said you changed a directory from hidden to not-hidden; that must be the difference.